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Execution and Support Services
As the best email service provider in the marketplace, Silverpop continuously strives toward excellence by providing a wide range of execution and support features designed to enhance customers' use of our products. You can rely on Silverpop's execution and support expertise and easy email content management system to make development and fulfillment of your email campaigns fast and convenient.
Superior Execution and Support Services
As one of the best email service providers in the marketplace, Silverpop's user interface ranks tops in the industry. But not all Silverpop clients have the time, resources or desire to execute their own mailings. Whether you are looking for a special one-time service or want Silverpop experts to handle all your campaign details, we can help. More on mailing management.
At Silverpop, we recognize that clients have differing levels of experience using ASP and hosted email applications, and varying levels of comfort using database marketing techniques. That is why, rather than operating like a bulk email marketing software company, Silverpop takes a personalized approach to training. We work with you to determine the training format that best meets your needs and is convenient for your schedule. More on training.
As a developer of sophisticated software delivering easy email content management, Silverpop has the most powerful, easy-to-use email application on the market. But we realize there are times you may need assistance on a technical issue or clarification on a certain aspect of the software. So, like any good software provider and unlike most bulk email marketing software companies, we have a team of support specialists committed to solving your questions and providing you with answers as quickly as possible. More on customer support.
SureProgram for Self-Service Clients
Silverpop self-service customers who want extra guidance and support can take advantage of periodic account management assistance while still retaining control over their email programs. To see if SureProgram is right for you, click here.
"Today, what's most important to clients is ad hoc or full-service support for campaign production and execution, and technology integration. Technology integration flexibility and services will become even more important during the next two years. More than 35% of the companies we surveyed indicated that one of their top three challenges will be integrating email campaigns more tightly with the customer data warehouse and enterprise marketing environment."
--"The Best Email Marketing Service Providers," Forrester Research, 2004
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